Tailored

Designed for travellers looking for a fully curated and seamless travel experience,

What Tailored offers.

Our Tailored service combines personalised itinerary design with complete trip management from beginning to end, including post-travel follow-up and enhanced support throughout your journey.

Tailored includes a pre-booking consultation call, complete hotel and experience booking management, private transfers, curated experiences, two complimentary itinerary revisions, and email support while you travel.

Each client will be offered a post-trip follow-up to gather feedback on your experience with us.

Designed using over 10 years of travel experience, Tailored is created for travellers looking for a seamless, stress-free luxury travel experience with every detail thoughtfully managed for them.

  • What’s Included

    • One destination included within your personalised itinerary

    • Pre-travel consultation call to discuss your journey requirements

    • Complete booking and management of accommodation, curated experiences, and private transfers

    • Personalised digital itinerary accessible via our travel app

    • Dedicated email support while at planning stage and when you are away.

    • Two complimentary itinerary refinements

    • Post-travel follow-up via email or scheduled call

  • Every Tailored journey is individually priced based on your travel requirements, destination, accommodation preferences, experiences, private transfers, and the level of support required.

    Following your initial enquiry and consultation, we'll prepare a journey proposal and quotation tailored to your travel requirements.

    Once your proposal has been approved, we'll begin coordinating and confirming your accommodation, experiences, private transfers, and other travel arrangements with our trusted travel partners.

    Please note that whilst itinerary refinements are included within your chosen service, any increase in accommodation, experiences, transfers, or other travel costs resulting from requested changes will be reflected in the final journey cost.

    Deposits & Payments

    To commence planning and booking your journey, an initial deposit will be required. The total deposit amount will vary depending on your itinerary and will include the applicable H&L Travel Co. service charge together with any supplier deposits required to secure your accommodation, experiences, private transfers, and other travel arrangements.

    Following approval of your personalised journey proposal, we'll confirm your initial deposit amount before proceeding with any bookings.

    The remaining balance for your journey will be due six weeks prior to departure, unless earlier payment is required by individual suppliers or seasonal booking conditions.

    Once all outstanding balances have been received, your completed itinerary, booking confirmations, personalised travel documentation, and access to your digital itinerary will be released ahead of your departure.

    For full details regarding deposits, cancellations, and refunds, please refer to our Terms & Conditions or contact us and we will be happy to assist.

Our Process

Initial Enquiry

Begin by submitting your enquiry through our website. Once received, we’ll be in touch to discuss your travel ideas and the type of journey you’re looking to create.

Consultation & Discovery

Travel planning should feel personal. During your 30 minutes consultation call, we’ll take the time to understand your travel style, expectations, preferred destinations, and overall vision for your journey.

This allows us to begin curating an experience that feels completely tailored to you.

Designing Your Journey

Following your consultation, we’ll provide an estimated trip proposal based on your requirements. Once your deposit has been received, we’ll begin carefully designing your personalised itinerary.

When your initial itinerary is ready, it will be shared with you for review, including complimentary itinerary revisions depending on your selected planning service.

Bringing Your Journey To Life

Once everything is finalised, it’s time for you to relax and enjoy the experience. Your completed itinerary will include everything needed for a seamless journey, while our dedicated support remains available throughout your travels for any assistance along the way.

Let’s Work Together

If you’re interested in planning your next journey with us, complete the enquiry form below with a few details about your travel plans. Once received, we’ll carefully review your enquiry and be in touch to begin curating your experience.